Gelena has managed our multi-family brownstone for the past five years. She has been completely essential to our ability to continue owning our home from thousands of miles away. It would be impossible without her.
She is extremely competent, professional and responsive. She has organized repairs and upgrades, including a new roof and bathroom and kitchen renovations. With these projects, she organizes and oversees every aspect of the process - getting quotes from multiple contractors, managing the hiring and overseeing the work itself. We are always impressed with the outcome, price and smoothness of the job. She is the point person for our tenants and excellent at responding to their needs in a timely way and communicating with me. She has also been essential each time we have needed to lease an apartment: arranging viewings herself, coordinating with a broker and handling move-in logistics. The day-to-day building maintenance (trash, snow, etc) is undertaken like clockwork.
I recommend her strongly and without reservation. - Stephanie .... Landlord
Industry Property Management has served as the Building Property Management company for my Brooklyn Investment property since 2015. Gelena Gerts and her team have proven invaluable in my ability to act as a remote landlord. Everything is handled quickly and efficiently, with a coordinated approach across the various service providers required for different jobs.
Gelena and her team are knowledgeable, friendly, and provide essential services at reasonable prices. Her communication with me, as well as my tenants, is always reassuring and greatly appreciated. By far, the best building management company with which I have ever worked.
I wish I could hire them for my other properties. - Adam .... Landlord
If property management had a superhero, It would be Gelena. What more can I saw" - Megan .... Landlord